TERMS OF SERVICE


SHIPPING & RETURNS

PLEASE ALLOW 5-7 DAYS TO PROCESS YOUR ORDER

Once we ship your order, you will receive a confirmation and a tracking number. We ship our products through the US Postal Service, FedEx or UPS anywhere within the continental United States.

$5 FLAT FEE SHIPPING applies to any order under $50.
• FREE SHIPPING will be automatically applied at checkout for orders over $50. 
LOCAL PICKUP is optional for clients in New York City. Local pickup is available WEDNESDAYS and SATURDAYS at City Saucery's stand at Union Square Greenmarket from 7:30 AM to 5 PM. We might ask for a phone number in case we need to contact you about your order. Market days are available in our Market Calendar. Dates are subject to change. Please email us at info@citysaucery.com if you have questions about your local pickup order.


FOR ORDERS OVER 12 UNITS OR WHOLESALE, CONTACT OUR SALES TEAM.

INTERNATIONAL SHIPMENTS:

We currently do not ship our products outside the continental United States.

RETURNS/EXCHANGES:

We do not accept returns or offer exchanges on food products, gift cards or sale items. Shipping and handling are non-refundable.

SPECIAL OFFERS & SALES:

• Promotional discounts are only available while supplies last. A limited quantity of promotional discounts are available per item. If supplies are still available after all of the promotional discounts have been used, customers may purchase the item at its regular price.
• Orders must be placed before expiration to receive the promotional discount.
• Promotional discounts are good only for specific products featured.

 

At City Saucery we pride ourselves in making the most delicious, highest quality tomato sauces in New York City. Many thanks for your continued patronage. If you have a question about your order or are unsatisfied with the product for any reason, email us at: info@citysaucery.com

 


PRIVACY POLICY

City Saucery values your privacy. Email addresses, notes, and other content shared by visitors to this website or any affiliated page will not be provided or sold to any third party. All submitted content will become property of Spicy 'n Sweet, LLC and may be used for marketing and research purposes.  If you have questions regarding this privacy policy, please contact info@citysaucery.com.